Can’t decide which plan? Don’t worry. We can change your plan at any time. Just get started on any of them. We will then advise you which is best after your usage stabilizes.
30 days of free trial.
You will start getting working email leads that will otherwise be impossible to get easily. If not, cancel and owe nothing.
If you do not find our service useful for any reason, you will get your money back. We will refund for payments made within the last 30 days.
Knowledgeable customer support.
We will try out best to answer your queries within 24 hours. Your question will be answered by a member of our product team.
There are no additional hidden costs, set up fees, contractual lock-in.
What does B2C Latent App do?
It is a social listening app, coupled with a natural language generator to create customized replies to each user. It was initially built as a pure social listening app, but we wanted to make it more useful and differentiated compared to the many social listening apps out there. So we tapped into our natural language toolkit and we can identify comments as i.e. a complaint or a compliment and match the responses accordingly.
In all, it is a customer service engagement app, social media lead generator app in one platform.
We generate responses to commercial user comments to:
1) Increase customer loyalty and also increase the net promoter score. To promote repeat purchases.
2) To poach unsatisfied users from your competitors. Send a message to introduce the user to try your product.
3) To reply and introduce your product to users asking product questions for your industry.
No! The user experience is guided. You just need to do the initial set of the project to track your company, your competitor or your market. The app will run daily jobs to pick up comments that are of commercial value to you and send them via a daily email to you coupled with the suggested response which you can then have the discretion to copy and paste into the platform itself.
We have the key ones on board and so much more – Twitter, Facebook, Instagram, YouTube, Reddit. If there are sources that are important to you and are not yet on the platform, please feel to email us and we can build that in.